Kikriya Privacy Policy — Your Information Is Safe With Us
These transparent policies have been established for the collection, storage, and use of personal information by kikriya platform users. This page explains in plain Bengali what information is collected, why it is collected, and how it is kept secure. Before reading on, know this — protecting your privacy is kikriya's first commitment.
What Information We Collect and How We Use It
Personal Identity Information
During account registration, your name, mobile number, email address, and date of birth are collected. This information is used to verify your identity and keep your account secure. A copy of your national ID card or passport may be requested during KYC verification. These documents are used solely for identity verification purposes and are stored on encrypted servers. Your identity information is never shared with any third party.
Device & Usage Information
When you use the kikriya website or app, your device type, operating system, browser, and IP address may be automatically recorded. This information is used to ensure platform security and detect suspicious activity. Session duration, page visits, and click data may also be collected to improve the user experience. This data is not sold to any third-party advertising platforms. All data collection is transparent and conducted for the benefit of users.
Financial Transaction Information
During deposits and withdrawals, the payment method, transaction amount, and date are recorded. Mobile banking numbers or bank account numbers, if stored, are kept fully encrypted. No financial information is sent directly to third parties — only the minimum necessary information is exchanged with authorized partners for payment processing. If suspicious financial activity is detected, transactions may be temporarily suspended for security purposes. We use industry-standard SSL encryption to protect financial information.
Contact & Support Information
When you contact customer support, your messages, issue descriptions, and communication history are saved. This information helps maintain continuity in providing future assistance. No support-related information is shared with any external organization. Communication logs are deleted after a specified period and can only be viewed by authorized support team members. We take every complaint seriously to improve your support experience.
Cookies & Tracking Technologies
Kikriya uses cookies on its website to keep your login session active and remember your preferences. In addition to functional cookies, analytics cookies may be used to help analyze platform performance. You can disable cookies at any time through your browser settings, though this may limit some features of the platform. Third-party tracking cookies are not used on our site. Users will be notified via notification if the cookie policy changes.
Data Storage & Security Practices
All your personal information is stored on secure servers, and multiple layers of security measures are in place to prevent unauthorized access. All data transfers are protected through TLS encryption. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. Our security team regularly audits the system and resolves any vulnerabilities promptly. In the event of a data breach, affected users will be notified as quickly as possible.
Your Rights
You have the right to view, correct, or request deletion of your personal information. To exercise this right, contact customer support and verify your identity. You may also object to data processing or request that certain processing be restricted. All requests will be handled within a reasonable timeframe. Our support team is always ready to assist with any questions regarding your data protection.
Policy Updates
Kikriya reserves the right to modify or update this privacy policy as needed. For significant changes, registered users will be notified in advance via email or app notification. Continued use of the platform after any changes will be considered acceptance of the new policy. The date of the most recent update will be noted at the top of this page. We recommend checking this page regularly.
Common Privacy Questions
Have more questions? We're here to help
If anything in the privacy policy is unclear, visit our support section or open an account now — kikriya is always here for you with full transparency.